TRANSACTION POLICY
At Lily & Mayfair, we place high importance on secure and reliable payment processing. All transactions completed through our website are handled via protected systems that comply with recognised international security standards.
Our goal is to provide every customer with a smooth, secure, and dependable checkout experience.
ACCEPTED PAYMENT METHODS
Customers can complete their purchases using a selection of trusted payment options, including:
PayPal, American Express, Apple Pay, Google Pay, Mastercard, Shop Pay and Visa.
The payment methods available at checkout may vary depending on your location, your financial institution, and the services supported by our payment providers.
PAYMENT PROCESS
Placing an order on our website is simple and secure:
- Select your preferred payment method during checkout
- You will be redirected to a secure payment environment
- Enter your payment details and confirm your order
- The transaction is processed through an encrypted connection
- After successful payment, you will receive an order confirmation by email
PAYMENT SECURITY
To protect your financial information, all transactions are processed through SSL-encrypted connections.
Lily & Mayfair does not store full credit card details on its servers. Payments are handled by certified providers that comply with international security standards, including PCI-DSS requirements, ensuring that your payment data remains protected at all times.
FAILED OR DECLINED PAYMENTS
If your payment cannot be completed successfully, we recommend the following:
- Try using a different payment method
- Verify your payment details and attempt the transaction again
- Contact your bank or card provider to confirm there are no restrictions on your account
If the issue continues, please contact our support team at info@lilymayfair.com for further assistance in accordance with our Terms of Service.
CURRENCY
All prices on our website are displayed and charged in British Pounds (GBP).
If you are paying from an account held in another currency, your bank or payment provider may apply currency conversion fees.
QUESTIONS
For more information regarding orders, delivery, returns, or related topics, please refer to our Shipping Policy, Return & Refund Policy, and Transactions Policy.
You may also contact our customer support team at info@lilymayfair.com if you need further assistance.